Strand-Capitol Performing Arts Center

2010-2011 Privacy Policy

The Strand-Capitol Performing Arts Center is committed to respecting the privacy of our patrons and all visitors to our Web site. The following document details the policies the Strand-Capitol has in place to safeguard your privacy. By using our Web site and creating an account, you are agreeing to the policies below.

Collection of Information
When you create an account on www.strandcapitol.org, you share your
first name, last name and email address with us. Your mailing address is required to purchase tickets, enter a contest, or make a contribution. When transacting a sale, we will also require your credit card number. At certain times, we may collect demographic information via website surveys. This information helps us better understand our patrons, select programs that better serve our region, and is completely optional.

Email Addresses
When you provide your email address to the Strand-Capitol, we will periodically contact you through email, providing you with information about your account, upcoming concerts, special offers, updates, contest opportunities, etc. If you’d rather not receive periodic email notices from the Strand-Capitol, call the Strand-Capitol Box Office at 717-846-1111 or click the Unsubscribe link provided at the bottom of each email message.

Mailing Addresses
When you provide your mailing address to the Strand-Capitol, you will periodically receive mail from us about your account, upcoming events, special offers, contests, etc. If you’d rather not receive promotional mail from us, please call the Strand-Capitol Box Office at 717-846-1111.

Phone Numbers
When you provide your phone number to us, we may periodically contact you with questions about your account, special ticket offers, membership information, etc. Your phone number will not be traded or sold to any outside organizations not affiliated with the Strand-Capitol Performing Arts Center. If you’d rather not receive phone calls from the Strand-Capitol, please call the Strand-Capitol Ticket Center at 717-846-1111.

Financial Information
The Strand-Capitol Performing Arts Center will protect any and all financial information you provide to us. If you purchase merchandise (tickets) online, your credit card is encrypted using current secure communication technologies. Your credit card number will only be used for processing orders. Your order information will be stored on our secure servers, but this information is never shared with third parties. We restrict access to customer financial information for use by authorized Strand-Capitol employees only.

Cookies
Cookies are small bits of data transferred to your computer by a Web site to facilitate and personalize your online experience. Cookies are only used on www.strandcapitol.org to assist in customer log-in functions, track the progress of e-commerce transactions and to record session information in order to analyze Web site effectiveness. We do not share information obtained by cookies with other organizations on an individual basis. This information may be shared with other organizations only in an anonymous, summary format.

Passwords
When you create an e-patron account online, you will be asked to select a password, in order to protect your account. Passwords are kept strictly confidential and will not allow access to payment information such as credit card numbers, etc. If you have forgotten your password, click here. If you have trouble signing into your account, please call the Strand-Capitol Box Office at 717-846-1111.

Uses of Personal Information
The Strand-Capitol uses the personal information it collects to process your orders, to notify you of concert changes and updates, and to personalize your Strand-Capitol experience, offering you unique ticket offers or event invitations based on your interests. Any personal information collected is used by Strand-Capitol employees only and is not, nor will ever be, shared with any outside parties.

Links
Our site may provide links to other business and organizational Web sites. We do not control the use of personal information on Web sites other than the Strand-Capitol.

Changes to the Policy
New technology will continue to be added to www.strandcapitol.org. Changes in the privacy policy will be reflected here as new technology is implemented, so please check back periodically. The Strand-Capitol Performing Arts Center reserves the right to make changes to these policies without prior notification.

Contact Us
If you have any questions or comments regarding this privacy policy, please email us at webmaster@strandcapitol.org

Administration phone: 717-846-1155
Administration fax: 717-843-1208

Ticket Center phone: 717-846-1111
Ticket Center fax: 717-846-6573

Mailing Address: Strand-Capitol Performing Arts Center, 50 N. George St., York, PA 17401